We accept Visa, MasterCard, or PayPal.
SHIPPING
Helene Clarkson uses Canada Post.
Helene Clarkson will ship items within five business days, if the item is in stock. We offer a flat rate shipping fee of $10.00 within Canada and $20 within the United States and $50 for International. For U.S. and International orders, the customer is responsible for import duties and taxes incurred on any orders additional to shipping charges.
RETURNS
Helene Clarkson is very proud of our product. If there is a product defect, Helene Clarkson will have the item replaced. You may return items to Helene Clarkson for exchange or full refund within 14 days of the shipment date. Please be advised that purchasers are responsible for returning items to Helene Clarkson at their own cost .
All returned items must be in unused condition and with the tags still on.
Items must be sent back to Helene Clarkson using the Canadian or US Postal System with a tracking number. Please do NOT use UPS or FEDEX. The customer is responsible for the return shipping charges on all returns and exchanges. We do not accept any returns via COD. All purchases of sale and clearance items are FINAL.
