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Introducing First Class Points
In appreciation of our most fabulous customers, we have introduced a new loyalty program to thank you for your commitment to our products. Now, every time you shop with us, you can earn reward points which can be exchanged for future discounts and savings.
How to Earn First Class Points
To show you how much we appreciate your loyalty, you can now earn First Class Points when you purchase your favorite products. Every dollar spent earns you a First Class Point, which earns you a discount on future purchases.
$1 spent = 1 First Class Point
How to Use Your Points
Every First Class Point that you receive earns you a future discount. As a registered customer, you will receive an email notifying you every time you earn points, as well as a notification (and discount code) when you have earned enough points to redeem a discount.
$5 Discount = 500 First Class Points
$10 Discount = 1,000 First Class Points
$25 Discount = 2,500 First Class Points
Frequently Asked Questions
How Do I Join the Program?
Either click on the button above, or when visiting heleneclarkson.com, click on the "First Class Points" tab at the bottom right hand corner. You will see a pop-up window and will be asked to join at that point.
How Do I Redeem my First Class Points?
You can spend your points by clicking on the First Class Points tab while logged into your customer account. Under the Reward section, you can click Redeem next to the reward you want to claim.
How much does it cost to join?
Our loyalty program is totally free! We do it to say "thank you" to our awesome customers!
Is there a limit to how many order points I can get?
Of course not! We want to reward your loyal orders!
Do I have to join the program in order to earn points?
No, you will automatically receive points for any purchases, however, to redeem your discount on future purchases you will need to register with us.
Will I get points for past purchases?
Yes, we will be sure to adjust your account and add any points you've earned for any past purchases you have made.
How will I know my points status?
Once you have registered, you can check your account balance by either clicking on the First Class Points Tab in the bottom right hand corner and logging in to your account, or by clicking on the little person icon beside the shopping cart symbol.
You will also receive an email whenever you earn points, as well as notifying you of your current balance. As well, you will receive a coupon via email when you have earned enough points to receive a discount.
Please email us if you have any other questions.